Privacy Policy

This page explains how D.C Computing Services handles information submitted through the website.

What we collect

  • Contact form details (name, email, message).
  • Quote form details (business info, contact details, project notes and the acknowledgement you submit).
  • Community application details (project/group information, contact details, answers and the setup-cost acknowledgement you submit).
  • Optional analytics data if you accept cookies.

How we use your information

  • To reply to enquiries and provide quotes.
  • To deliver the services you request.
  • To understand general site usage trends if analytics is enabled.

Enquiry storage and review

Accepted contact, quote and Community forms are saved by this website and sent to our private DC-OS enquiry system. We also receive an individual email notification. Delivery records help us recover failed notifications. We review requests and may deliberately link them to a lead or customer record; submitting a form does not create an agreement or enrol you in marketing.

Contact form spam protection

We use Cloudflare Turnstile to help prevent automated spam on the contact form. Cloudflare processes browser and device signals to perform this security check. This check is separate from optional analytics. You can also contact us directly by email or WhatsApp. See Cloudflare's privacy policy and the Turnstile Privacy Addendum.

Analytics cookies

We use Google Analytics to understand how visitors use the site. Analytics only runs after you accept cookies in the banner. You can update your choice any time using Cookie settings in the footer. Decline stops new analytics requests after your choice is processed and removes this site’s analytics cookies. It cannot recall a request already sent or erase information previously received by Google. Your choice is shared between tabs on the same site address; www and non-www keep separate choices. Essential forms, saved quote drafts and local help work without analytics.

Data retention

We review unconverted closed enquiries and confirmed spam after 90 days, and inactive genuine enquiries after 12 months. Active customer context is retained for ongoing work. These are review points, not automatic deletion dates; email copies and backups are managed separately.

Contact

If you have questions about this policy or would like your data updated or removed, contact us at contact@dccomputingservices.co.uk.